Antonius Lee
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Posted - 2010.11.16 00:11:00 -
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Edited by: Antonius Lee on 16/11/2010 00:12:21
CCP Morpheus and the GM team,
I think you are accorded the benefit of the doubt considering your position and employment; however, based on the information that I have read in this thread and the short and ambiguous responses of CCP Morpheus, I am forced to assume that there was an embarrassing error on the part of a GM that resulted in an unfair advantage being given to a group of players.
As I understand it, this unfairness was resolved by giving back to the advantaged players what they lost in the first place to valid game mechanics. The fact that the losses of the other party were also refunded is irrelevant, especially considering these losses were minuscule in comparison.
According to what I've learned from this thread, this situation was not only poorly handled to begin with, but the mishandling was then compounded by a frankly deceitful post from CCP Morpheus. Listed below are my concerns with what has transpired (as I have observed from this thread):
1. A CCP Employee failed to understand a basic and rather obvious game mechanic and penalized a group of players for his own failure.
2. The CCP IA team investigated the incident, including going over a "paper trail of emails, defects, and petitions" related to it. None of these documents have been referenced by CCP Morpheus in his responses in this thread. Neither have the names of the GMs responsible for this been mentioned. There is thus no evidence to support any of the claims made by CCP, though ample documentation has been provided by players to show that they followed legitimate mechanics to achieve their goals.
3. The reimbursement that the wronged players received was smaller than that of the players who were given an unfair advantage. In fact, the wronged players were further penalized by CCP in that their enemies (who they fought using legitimate means) were allowed to fulfill their goals.
The only recourse that will show a decent level of honesty and transparency from CCP would be a public apology (in this thread and in a dev blog) from the GM responsible and an explanation of how a similar situation will be avoided in the future and of the punishment that the guilty GM will receive. Such an apology would make me satisfied with the GM team. Anything less would be, according to what I've experienced in the game and in this thread, would leave the player base with a damaging distrust for the GMs and for CCP in general.
A big thank you to Aerion and Violent Intent for bringing this to everyone's attention.
TL;DR: /me is mad, want blood, grrrrr.
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